Support

Contact Us

Having trouble with Hearth? We're here to help. Email us at hearthapp.dev@gmail.com and we'll get back to you as soon as we can.

Common Questions

How do I log food?

Just tap the chat tab and describe what you ate in plain language — "I had two scrambled eggs and toast for breakfast." Hearth's AI will identify the food, estimate the nutrition, and show you a confirmation card before logging anything.

How do I create or join a household?

Go to the Profile tab. You can create a new household or enter an invite code to join an existing one. Once you're in a household, you'll see shared nutrition data on the Today and History tabs.

How do I delete my account?

Go to Profile → scroll to the bottom → tap "Delete Account." This permanently deletes your account and all personal data. If you're the household owner, ownership will be transferred to another member automatically.

I forgot my password. How do I reset it?

On the sign-in screen, tap "Forgot password?" and enter your email address. We'll send you a link to set a new password.

How do I cancel my subscription?

Subscriptions are managed through the App Store. To cancel, open the Settings app on your iPhone → tap your name → Subscriptions → find Hearth and tap Cancel Subscription.

Still need help?

Email us at hearthapp.dev@gmail.com and include as much detail as you can about the issue — what you were trying to do, what happened, and your device model if relevant.